
Hamid khan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come, you can't cancel the ride before 10 minutes if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we don't accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
5 people found this review helpful
WIND Mobility
October 2, 2025
Hi, thank you for comment. In case you are faced with such a situation, please contact us via mail support@yango.com or app and our colleagues will be happy to assist.

Hannan Irfan
This app is getting worse. First, when we go to pick up the pessenger and then they don't come , you can't cancel the ride before 10 minutes â if you do, you lose 10 points. Then, if the customer cancels after the rider or driver reach at location, our fuel gets wasted, and still, we don't get any points for this. On top of that, points decrease if we donât accept a ride. And now, this new "Select Goal" feature has made things even worse. Kindly fix these issues, otherwise, it's garbage.
211 people found this review helpful
WIND Mobility
September 21, 2025
Hi,
We apologize that our service was not up to your expectations. We are willing to change for the better, to constantly improve and work on quality.

Fahad Virk
There are tooo low facilities to driver almost none ,first of all ,that -12 points when customer is unreachable and we cancel , its deducts, second the pro level is a barrier ,when a driver didn't accept the incoming ride it decreases your level ,and it should be removed like other apps have no criteria like this . And the most big issue , the drivers can't see the fare before accepting the ride , are you dumb? , The fare should be visible to drivers for better .Also fare is too low.Rating: -5*
29 people found this review helpful
WIND Mobility
September 18, 2025
Hi! We are so upset that the service didn't meet your expectations. We are willing to change and would appreciate it if you sent a message to support@yango.com and shared your experience with us.