
Daniel van Heeckeren
Much improved! The app used to be a real pain to use, but they've got things running smoothly. Now it's a breeze to use. My only complaint is that when I order online for pick-up in store, it never shows my name on my phone screen when they ask me to confirm the order is mine. They keep having to find the order number and compare instead. Apparently, it doesn't happen with anyone else, just me. Doesn't happen on delivery orders though, just pickup orders. I'm just lucky I guess. 😂
144 people found this review helpful

Michael Leonard
I waited 2 and a half hours just for them to cancel my order. Their app messed up at the store, and showed the order as delivered. I asked for delivery and their only offer was to remake the food IF I WENT TO THE STORE MYSELF. I'm working, that's why I ordered delivery. Don't download this app or order from them. They don't care if they waste your time or even try to make things right.
30 people found this review helpful

Christopher Laut
- Flag inappropriate
- Show review history
The app does it's job just fine, my only problem with it is how bad the monthly good fortunes have been. Like getting a free bowl only if I purchase two plates, or getting a free fountain drink for spending at least $25. That's way too much food for one person and hardly worth the expense in the long run. The offers tab also never has offers. I have a hard time justifying revisiting the restaurant when the company is being so stingey with its customer loyalty benefits.
1 person found this review helpful