Heroes & Gear? Yoink!

Hello, my lord. Could it be that you're experiencing an unusual deletion of data while playing the game? If so, please use in-game support and let us know which server you were on and your nickname. We'll check it out and help you with instructions.

Hello, Lord. We sincerely apologize for the inconvenience caused by being unable to access the game. We have reported the connection issue occurring on certain devices or in specific regions to the responsible department for further investigation. We will do our best to ensure you can enjoy the game smoothly. Thank you.